Collection And Delivery Info

In order to cut down on costs and bring you the best possible price on all the products we have listed, Romtech does not hold physical stock at its premises. Instead, our products are dispatched directly from our suppliers at various warehouses in and around JHB / PTA / CPT / DBN / PE / BFN depending on your delivery address and stock availability from those warehouses.

Same Day Collection

Same day collection from our supplier warehouses in Midrand is available on most products. (Excludes weekends and public holidays)

Orders placed before 12:00 on weekdays are eligible for same-day collection. Any orders placed after 12:00 on weekdays or at any time on weekends and public holidays will be processed on the next business day following such date.  

We will send you a collection note that includes the collection address and your collection reference once you have completed payment on your order. Please note that you will need to present a physical or digital copy of the collection note once collecting your order.

Please note, orders will only be released once payment has reflected in our account. Please use the immediate payment option provided by your bank in order to avoid delays with the collection of your order.

Collection from Romtech Alberton

Collection is available on most items from our Offices in Alberton. Normally collection is available within 1 to 2 business days after payment has been received for your order.

Items can be collected at: 60B 5th Avenue, Alberton North, Alberton, 1450

Please wait for an email confirming your order is ready for collection before attempting to collect. Please note that you will need to present a physical or digital copy of the collection note once collecting your order.

Shipping Cost

Romtech charges a fixed delivery fee based on your delivery address and will be calculated at checkout. – (Please note certain heavier items may incur an additional weight surcharge)

General Delivery Times*

  • Major Centres 1 – 3 Business days
  • Regional Areas 2 –  4 Business days
  • Outlying Areas 4 – 7 Business days

Orders placed on weekends or public holidays will be processed on the next business day following such day.

*Delivery times exclude weekends and public holidays.

General Delivery Info

  • We do not deliver to Postal Boxes as our service includes delivery via courier. (Door to Door)
  • Deliveries are made during business hours 08h00-17h00 Mon-Fri excluding public holidays.
  • Our couriers don’t give exact delivery times and will deliver between 8am and 5pm, Monday to Friday.
  • Our couriers require someone to be at the address provided to accept the delivery alternatively, the goods will be returned.
  • Orders are processed from when the payment is received and reflects in our bank account. – Please note we do not release stock until payment has reflected in our account. (Including in the event where proof of payment was presented) – Should you require your order urgently, please remember to make use of the “pay and clear” option when making a payment. 

International Orders

  • We do not deliver outside the borders of South Africa, but you may arrange for a courier service to collect from us once an arrangement has been made – applicable to international customers only
  • Romtech Online (Pty) Ltd is not a registered exporter and therefore do not deliver goods outside the borders of South Africa. All invoices will carry a charge of 15% VAT

Track & Trace Parcel

Once your order has been dispatched, we will send you a tracking number which you can then use to track your delivery. Delivery will be made via one of the following courier companies:

(Please note: in some instances, the couriers may decide to use a manually generated waybill which is not trackable – please email sales@romtech.co.za should you be unsure of the progress of your delivery)

SHOPPING CART

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